44kbd Privacy Policy
Your personal information is completely safe with us — find out clearly here how it is collected, stored, and kept secure.
1 Introduction and Scope of Policy
44kbd ("we", "our", "platform") provides a reliable online gaming experience for players in Bangladesh. We give your privacy the highest priority and are fully transparent about how your personal information is protected.
This privacy policy explains how 44kbd collects, uses, stores, and where necessary shares your personal information with third parties. This policy applies to the 44kbd website, mobile application, and all our digital services.
By using or registering on our platform, you will be considered to have given your consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.
2 What Information We Collect
44kbd collects various types of information from different sources. A detailed description is given below:
2.1 Information You Provide
During registration and account creation you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Bangladeshi address details
- Identity verification documents (when required)
2.2 Automatically Collected Information
While you use our platform, the following information is collected automatically:
- IP address and device information
- Browser type and operating system
- Login/logout time and date
- Activity history on the platform
- Cookie and session data (details in section 7)
2.3 Financial Information
For transaction processing we collect:
- bKash, Nagad, Rocket and Upay account numbers
- Deposit and withdrawal history
- Transaction amounts and dates
Please note: We do not store any full bank card numbers or CVV codes on our servers.
3 Purpose of Data Use
44kbd uses your personal information only for legitimate and specific purposes:
3.1 Service Delivery and Management
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Personalizing the gaming experience
- Managing your rewards and bonuses
- Providing customer support
3.2 Security and Compliance
- Preventing fraud and money laundering
- Verifying age (to confirm users are 21+)
- Preventing multiple accounts
- Detecting suspicious activity
3.3 Communication and Marketing
- Sending important account-related notifications
- Informing about relevant promotions and offers (only with consent)
- Notifications about platform updates and policy changes
3.4 Service Improvement
- Analyzing and improving the user experience
- Resolving technical issues on the platform
- Developing new features and services
4 Data Sharing and Disclosure
44kbd never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support. These partners are obligated to comply with our privacy standards.
4.2 Legal Obligations
In the case of a court order, government directive, or legal process, we may share information with the relevant authorities. In such cases we will always provide only the minimum information required.
4.3 Security and Safety
Information may be provided to the relevant authorities to prevent fraud, criminal activity, or security threats to the platform.
4.4 Business Transfers
In the event of any merger, acquisition, or asset transfer involving 44kbd, user data may be transferred, but the protections of this privacy policy will continue to apply.
5 Data Security Measures
To keep your information secure, 44kbd follows industry-standard security practices:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Verification: Additional verification is in place for sensitive activities.
- Secure Servers: Our servers are protected by firewalls and anti-intrusion systems.
- Regular Audits: Regular system reviews are conducted to identify security vulnerabilities.
- Staff Training: All our staff are trained in data protection and are bound by confidentiality agreements.
6 Data Retention Period
We retain your information only for as long as necessary:
- Active Account: All information is kept for as long as your account remains active.
- Closed Account: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory obligations.
- Transaction Records: Financial transaction data is retained for an extended period.
- Log Files: System logs are stored for a limited time and then deleted automatically.
Once the required period has passed, we securely delete or anonymize the information.
7 Cookies and Tracking Technologies
44kbd uses cookies and similar tracking technologies that help us improve the quality of our services.
7.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and for security — these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help us understand usage patterns and improve our services.
7.2 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from using some key features of the platform.
8 Your Rights
As a 44kbd user, you have the following rights over your own information:
8.1 Right to Know
You have the right to know what information we have collected about you and how it is being used. Upon request, we will provide detailed information about your stored data.
8.2 Right to Rectification
If there are any errors or inaccuracies in your information, you can request a correction. We will make the necessary changes as quickly as possible.
8.3 Right to Erasure
In certain circumstances you can request that your information be deleted. However, due to legal obligations, it may not always be possible to delete all information.
8.4 Right to Opt Out of Marketing Communications
You can stop promotional notifications and marketing communications at any time. This can be done through account settings or via our support team.
8.5 Right to Lodge a Complaint
If you have any concerns about how your information is managed, you can contact us directly. We take all complaints seriously.
To exercise any of the above rights, connect with us through the contact details below.
9 Child Protection Policy
44kbd is strictly not intended for persons under the age of 21. We do not knowingly collect personal information from anyone under the age of 21.
Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian believes their minor child has registered on this platform, please contact us immediately.
10 International Data Transfers
44kbd's infrastructure may use servers located in various countries. Regardless of where your information is processed, we guarantee that your information will be handled in accordance with the protection standards described in this privacy policy.
For international data transfers, we always follow applicable data protection laws and standards and ensure appropriate contractual safeguards.
11 Third-Party Links and Services
Our platform may at times have connections with third-party payment providers (bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies and we are not responsible for their data handling.
You are advised to read the privacy policy of any third-party service before using it.
12 Policy Changes
44kbd may update this privacy policy from time to time. For significant changes, we will:
- Send a notification to your registered email
- Display a clear notice on the platform
- Update the "Last Updated" date at the top of the policy
Continued use of the platform after changes will be considered as your consent to the updated policy. If you do not agree with the changes, please contact us or stop using the service.
13 Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our data protection team is ready to respond to all your requests.
Your privacy is extremely important to us. At 44kbd, we are always committed to keeping your experience safe and trustworthy.